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Service now integration with Oracle purchasing requisitions

edited Jan 29, 2024 5:58AM in Self Service Procurement 7 comments

Summary:

There is a request to integrate our Service Now requests (equipments like laptops or desktops) with the Oracle Purchasing Requisition without manual intervention

Content (please ensure you mask any confidential information):

Currently any requests for laptops or desktops for new hires are placed through Service Now. It also applies for new devices for existing employees. Our IT equipments team then manually creates requisitions in Oracle by copy pasting that information. This is a very time consuming activity for everyone because, we have an approval workflow in Service Now as well as in Oracle purchasing requisition. So the approval is taken from the same manager twice for the same request. As an interim, we have plans to upload through FBDI load/import process and our IT teams wants to know if there is

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