What's new in Customer Journeys?

Connect and learn more!
Error with Balance Adjustment: ORA-01403, no data found ORA-06512 — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Error with Balance Adjustment: ORA-01403, no data found ORA-06512

Received Response
57
Views
2
Comments

Summary:

We're receiving the following error when trying to process a balance adjustment: System error ORA-01403, no data found ORA-06512: at "FUSION.PAY_LATEST BALANCE _PKG", line 1494

Content (please ensure you mask any confidential information):

We're using HDL to load balances and we tried using 6/1/23 and 12/1/23 as the dates but still getting the same error. We processed over 2700 already and this is only 1 of 2 errors we received and we're struggling what could be causing this error. We've reviewed the payroll relationship and that looks good and I've run the Employee Master Diagnosis and that was clean. What are some other areas that may be causing this error?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!