How to add product field in chat window for agent?
Content
We have enabled the live chat feature on the website. I have added the "ProductCategoryInput" widget on the chat page and via URL I am able to select the product.
But in the chat window of agent, there is no way to see what product customer selected.
Is there any way to add the selected product field in the live chat window for agent?
See screenshot of chat window (for agent)
Version
Feb 2014 - 3.2 framework
Tagged:
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