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Offering Definition has Changed alert not getting triggered — Cloud Customer Connect
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Offering Definition has Changed alert not getting triggered

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edited Dec 8, 2023 8:04AM in Learning 4 comments

Summary:

Hi,


We have enabled the alert "Offering Definition has Changed" for employee and also added separate template for Manager.

But after changing the activity details for ILT and self paced offering, no alert got triggered to both employee and manager.


Here is the screenshot of set up that we have done:


Has anyone use this alert?


Thanks,

Dimple


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