Syndicated Chat Widget Question

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We are using the syndicated chat widget (see code below)

<script type="text/javascript">

    RightNow.Client.Controller.addComponent(
        {
            chat_login_page_height: 610,
            chat_login_page_width: 460,
            chat_login_page: "/app/chat/chat_launch",
            container_element_id: "myChatLinkContainer",
            label_available_immediately_template: "Agents are available with no wait time.",
            label_available_with_wait_template: "WAITING!!!",
            label_unavailable_busy_template: "All agents are busy.",
            label_unavailable_hours: "We're sorry, chat is currently unavailable.",
            ignore_preroute: true,
            custom_fields:"{\"6\":\"268\"}",
            min_sessions_avail: 0,
            info_element_id: "myChatLinkInfo",
            link_element_id: "myChatLink",
            instance_id: "sccl_0",
            module: "ConditionalChatLink",
            type: 7
        },
        "//<mysite>.widget.custhelp.com/ci/ws/get"