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How to delete/update notes at account level in Oracle Fusion Collection Moudle?

in Receivables & Collections 3 comments

Hi,


Could you please let us know how to update the notes in the collection module.

Attached is the screenshot of exactly where we are looking for.


Navigation : Collections -> Search with account Number of customer -> Go to "Notes" tab.

There for few transactions the notes are copied from some old transactions which is wrong and hence we wanted to update/correct them but we don't see an option to edit it. Could you please help us with this?


Also could you please help us to understand what could be the possibilities for the comments in the notes section got copied from some other prev

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