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For PR/PO approval: Approver sequence is not defaulting correct

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edited Dec 19, 2023 1:22PM in Purchasing 3 comments

Summary:

For PR/PO approval: Approver sequence is not defaulting correct

Instead of Director --> CFO --> CEO , its appearing as CEO --> CFO --> Director.


The same issue doesn't exist in TEST instance, only appearing in Prod instance; Have compared the complete configurations and its same in the both instances. Can someone please help the way to sort it.


This is high priority being the purchasing approval part and have already logged Oracle SR# 3-35200699421 and looking for some guidance from this section please.


Regards,

Pradeep T

+966 56 958 7429

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