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Standard invoice with prepayment applied in Partially accounted status — Cloud Customer Connect
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Standard invoice with prepayment applied in Partially accounted status

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Hi Team,

We are facing strange situation:

Prepayment 'ABC' is created and accounted-> Payment is done-> Payment is accounted too.

Standard invoice 'INV1' is created -> Prepayment ABC is applied to invoice INV1-> But INV1 failed accounting with below Error:

We checked Prepayment and its Payment is accounted successfully , not sure whats the issue here causing standard invoice in below accounting . Kindly help to identify the same.

''The entry line cannot be posted until the Accounts Payable transaction it refers to has been fully posted. Details: Verify that accounting entries have been created for the Accounts Payable transaction with the identifiers Bank Name: BBVA BANCOMER; Bank branch name: EMPRESAS CULIACAN; Bank account number: XXXXXX7171; Document number: 690114; Payment document name: ; Currency: MXN; Payment method: Transfer; Payment date: 2023-06-16T12:00:00; Payment amount: 1000; Party Name: YAHAIRA GUADALUPE FRANCISCO HERNANDEZ''

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