What's new in Customer Journeys?

Connect and learn more!
Standard invoice with prepayment applied in Partially accounted status — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Standard invoice with prepayment applied in Partially accounted status

Received Response

Hi Team,

We are facing strange situation:

Prepayment 'ABC' is created and accounted-> Payment is done-> Payment is accounted too.

Standard invoice 'INV1' is created -> Prepayment ABC is applied to invoice INV1-> But INV1 failed accounting with below Error:

We checked Prepayment and its Payment is accounted successfully , not sure whats the issue here causing standard invoice in below accounting . Kindly help to identify the same.

''The entry line cannot be posted until the Accounts Payable transaction it refers to has been fully posted. Details: Verify that accounting entries have been created for the Accounts Payable transaction with the identifiers Bank Name: BBVA BANCOMER; Bank branch name: EMPRESAS CULIACAN; Bank account number: XXXXXX7171; Document number: 690114; Payment document name: ; Currency: MXN; Payment method: Transfer; Payment date: 2023-06-16T12:00:00; Payment amount: 1000; Party Name: YAHAIRA GUADALUPE FRANCISCO HERNANDEZ''

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!