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Can a different code combination be used when a payment is voided? — Cloud Customer Connect
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Can a different code combination be used when a payment is voided?

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HI Team,

There is a Business requirement for If payment is voided it should go to different code combination should be populated, Is there any option available. Detailed requirement mentioned below.

The cash side of payment reversals (i.e. unapplied / returned BACS) to post to ABC206, rather than ABC208.

DB – ABC206 (Cash – payment reversals)

CR – ABC734 (Liability Account)

Where we make a payment directly through the bank, and then represent this payment as a supplier transaction which doesn’t subsequently generate a payment, is it possible for this also to have a code separate to the usual payment code (i.e. different to ABC208):

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