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Direct Debit Receipts with multiple installments doesnt appear in Cash Management for reconciliation

in Receivables & Collections 1 comment

Summary:

Direct Debit receipts with multiple installments doesn't appear in Cash Management for reconciliation

Content (please ensure you mask any confidential information):

We are performing new implementation and we encounter the following issue with Direct Debit invoices & its receipts.

1. We created a Direct Debit invoice which breaks down in to multiple installments. Using 'Create Automatic Receipts' we created the corresponding receipt and remitted the same. Now the receipt is in remitted status. However, we try to perform reconciliation in cash management and I don't see this receipt available in Cash Management for reconciliation. Could you please let us know why these receipts are missing in CM for reconciliation?

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