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Sales Order creation for subscription enabled PTO items

edited Mar 15, 2024 2:31PM in Order Management 3 comments

Summary:

Getting below message while trying to create a sales order for PTO item structure which is subscription enabled. Please let me know how to populate DocumentNumber and associated details for option class/option item of PTO from front end Order Management Cloud.

Order management couldn't create sales order XXXX on order line 1.2.1 in schedule 1. An error occurred: The import wasn't successful because it doesn't include a value for some required attributes. Make sure your import payload includes a value for the DocumentNumber attribute in the DocumentReference entity that contains DocumentReferenceType set to EXTERNAL_ASSET_REF, then redo your import..

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