Orders scheduled in Order Management not visible in Backlog Management even after running Collection
Summary:
Scheduled orders in Order Management not available for Replanning in Backlog Management. Reviewed the Supplies and Demands table in the Plan Inputs work area to verify that these orders have been scheduled in Oracle Fusion Cloud Order Management.
Content (please ensure you mask any confidential information):
Orders not visible in Backlog management UI for replanning even after running targeted or net change collections. This is a sudden change, earlier orders were flowing through smoothly from OM to Backlog Management. Checked the Supplies and Demands table in the Plan Inputs work area to verify if sales orders have been collected. Is there any setup or ESS job that can help correct the issue occurring or help find the root cause respectively. Has anyone encountered this issue before and if they have could they please shed some light on the approach taken to resolve it.