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The function globaldictget is causing system slowness

in Configure Price Quote 1 comment

Summary:

Inside a BML util library function globaldictget() is getting called. Whenever it is called the CPQ system gets slowed down for 10 mins and commerce quotes do not get open for that time.

Content (please ensure you mask any confidential information):

We are setting a key in global dictionary. This is set as part of default value for 2 attributes and open and copy process actions. When we are trying to retrieve the value and doing globaldictget() for the same key the system just hangs for 10 mins. Everything becomes slow and none of the commerce quotes open. This is a weird issue that we are facing. Do we know if there is any bug. Also, is there any limitation on how big a value should be a part of global dictionary. The current value is of type text area which

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