Job Offer approval getting failed for some users in some locations

Summary:

Some users are facing issue in offer approvals , the recruiter users from some location are triggering the offer for a candidate and it got failing in PRODUCTION, if I replicate same in the lower pod its working fine.

Any solutions why its getting failing in PRODUCTION ?

Please provide some workarounds for this.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):