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is it possible to close the sales order when it's received from RMA

edited Jan 9, 2024 10:49PM in Order Management 9 comments

Summary: We have a requirement that Business user wants to have the Sales order Closed once it had a received RMA Without being in the status of Awaiting billing Because this RMA Still has no Invoice issued, I have tried to do a custom Orchestration and deleted the Invoice Related tasks for the RMA, However It seems to be impossible to link the RMA with the original sales order

Currently The sales order lines are Awaiting billing despite the RMA Is closed

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Version (include the version you are using, if applicable): 23D

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