PO approval emails are reaching to approver after 2/3 hrs of submission
Summary:
Content (please ensure you mask any confidential information):
We are observing that, PO approval emails are reaching to approvers after 2/3 hrs of submission. This is not happening with any other approval emails.
- PO is submitted for approval in Fusion
- Pending approval notification is shown in Bell icon withing 5 seconds
- Transaction Console also shows that the PO approval workflow is assigned to the approver within 2 secs of submission
- But, The PO pending approval notification email is being received in Outlook 365 webmail/outlook app after 2/3 hrs of submission
- All other approval pending emails are being received in outlook within 5 mins of submission
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