You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

PO approval emails are reaching to approver after 2/3 hrs of submission

Summary:


Content (please ensure you mask any confidential information):

We are observing that, PO approval emails are reaching to approvers after 2/3 hrs of submission. This is not happening with any other approval emails.

  1. PO is submitted for approval in Fusion
  2. Pending approval notification is shown in Bell icon withing 5 seconds
  3. Transaction Console also shows that the PO approval workflow is assigned to the approver within 2 secs of submission
  4. But, The PO pending approval notification email is being received in Outlook 365 webmail/outlook app after 2/3 hrs of submission
  5. All other approval pending emails are being received in outlook within 5 mins of submission

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!