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Can we create alerts which will be triggered based on an employee's grade change? — Cloud Customer Connect
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Can we create alerts which will be triggered based on an employee's grade change?

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Hello All,

The following grades have been defined on system: OPE,TRNEE,G11,G12,G13,G14,G15,G16,G17,G18,DIR.

Our requirement is as follows:

An alert shall be triggered whenever an employee changes from grade

OPE to TRNEE

TRNEE to G11

G13 to G14

G15 to G16

TRNEE to OPE

G11 to TRNEE

G14 to G13

G16 to G15.

We have created a role known as ECL Alerts Role and have added the two privileges: Access Alerts Composer and Process a Predefined Alert. All employees who are assigned this role shall receive this notification.

We need to confirm if the above requirement is feasible.

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