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Issue in Lockbox

Received Response

Summary: We are using Transmission format as "DEFAULT" and have defined on record type payment (6). When I'm trying to create Receipts using the Lockbox system is giving me an error.

"The lockbox validation process didn't complete due to issues with the lockbox file transmission. Contact your help desk."

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):23D

Code Snippet (add any code snippets that support your topic, if applicable):

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