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Welcome email not getting triggered to pending workers

Received Response
edited Jan 22, 2024 6:59PM in Journeys 5 comments


Welcome email is not getting triggered to pending workers to access the application to complete the pre boarding process.

Note that the email address is personal id as it still a pending worker at this state.

Content (please ensure you mask any confidential information):

I have enabled all the template under user categories (security console), enabled the profile options to 'Y' for both the below:



Did I miss anything else?

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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