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alert composer don't receive mail

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edited Jan 22, 2024 5:46PM in Journeys 2 comments

Summary:


Content (please ensure you mask any confidential information):

Hi all,

I defined an alert in a task, the Task Assigned for Performer look like this (with my mail)


although the alert composer history says the alert sent

I don't receive any mails and also all the others I define their mails

I would love to know if you have any idea why.

Thank you

Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

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