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AP Invoice hold not released after Change Order and Receipt

edited Jan 28, 2024 5:31PM in Payables, Payments & Cash Management 1 comment

Summary:

Invoice is on system holds "Amount billed exceeds amount received." and "Billed amount exceeds received amount by tolerance amount", which are not released after Change Order and receipt of the change.

What may be the reason?


Scenario:

Create PR for 156,556

Create PO for 156,556 (Destination Type: Expense, 3-w-match, Invoice Match Option: Receipt)

Receive 156,556 (+create distributions and accounting)

Create Invoice for 256,556 (the difference of 100,000 is above the Tolerance Amount)

Match

Invoice is put on system holds


Create Change Order. New price 256,556

Receive the difference of 100,000 (+create distributions and accounting)

(so we have 1 PR-1 PO-2 Receipts - 1 AP Invoice)

Revalidate the invoice

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