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How to build Orchestration (DOO ) with 2 pauses and to loop back to 1st pause if 2nd pause failed

edited Jan 22, 2024 9:26PM in Order Management 9 comments

Dear All,

We have a requirement to build an order orchestration process (DOO) with 2 pauses after shipment & before Awaiting Billing.

  • The pause should be applied with reference to Fulfilment line EFFs
  • Step (5) Pause No-1 will be applied if Line EFF_1 is equal to 'Waiting for File Generation'
  • Step (5) Pause should be released when the Line EFF_1 is updated to 'File Generated'
  • Step (6) Pause No-2 will be applied if Line EFF_2 is equal to 'File Sent for Approval'
  • Step (6) Pause should be released when the Line EFF_2 is updated to 'File Approved'
  • Step (6) If the EFF_2 is updated with 'File Rejected' then the Flow should return back to Pause No-1 (i.e. Step (5))

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