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How to use "Retrieve Disbursement Acknowledgments" to retrieve ACK files by configuration

Received Response
edited Jan 31, 2024 8:33PM in Receivables & Collections 6 comments


We would like to achieve use "Retrieve Disbursement Acknowledgments" process to retrieve ACK files returned by JPM bank automatically by configuration or customization.

Content (please ensure you mask any confidential information):

Currently we have completed the outbound transmission configuration and system can transmit the payment file to JPM SFTP specify folder automatically and successfully. And we also want to retrieve the ACK files automatically. But for ACK files (Level0 & Level1)we can not retrieve successfully. I have configured the inbound transmission configuration and payment system. Please see the screenshot. Could anyone help me to give us suggestion or instructor by configuration or technical perspective about retrieve ACK files automatically?

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