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Edit distributions on AR Manual Invoice not booking to GL

Received Response
edited Jan 23, 2024 4:39PM in Receivables & Collections 2 comments


We do have SLA rules defined for Invoice Default Accrual. In our testing, we have been able to manually edit the distributions in the UI on Manual Transactions and those manual entries would flow to the GL. However, recently, it appears the SLA rule will override the natural account segment when posting manual transactions. This has not always been the behavior. No updates have been made to the SLA rules in a very long time, so we do not know what has triggered this change in behavior.

How do we get account distributions entered manually in the UI to flow to the GL?

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