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Unable to connect to SmartView with same credentials as web access

in Planning 2 comments

Summary:

I could previously connect to Smart View via both shared and private connection, but after the epm login page changed, I am no longer able to connect to Smart View as it says invalid username/password. However, I am able to connect to the epm environment on the web with exactly the same credentials.


I have tried the following:

  • cleared cookies, etc. via Internet Options
  • repaired SmartView client

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

21.2

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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