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Credit Hold on Sales Order once scheduled

in Order Management 2 comments

Summary:

Credit Hold on Sales Order once scheduled.

Content (please ensure you mask any confidential information):

We have a scenario where we would like to apply the credit hold on SO once it is scheduled. In this case, once credit case folder is approved using option 'Approve Source Transaction Credit Request', it does not release the hold and when user tries to recover the SO, it created another case folder. Only way to release this hold is to increase credit limit which is not desirable from client's perspective. Oracle confirmed that this is standard functionality in Cloud.

I would like to know if anyone has faced similar requirement and have any workaround or alternate solution to it. It would be great help.

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