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Why are my customer statements not sending via email?

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Summary:

I am testing the Send Customer Statements functionality via email. The contact has system transactions and has the correct profile settings as well as all the required Receivables System Setting setup for email delivery populated. Process is ending in error.


Site has: address purpose: Bill to, Statements

Communication: Contact point = contact, purpose: statement, email = valid email address

Responsibility Type= statements

Profile: send statements enabled, preferred method =email

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

This is the log from the process "Create Customer Statements: Generate Log,

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