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Service mappings for Subscription to AR DFF not working for Penalty invoices

in Subscription Management 2 comments

Summary:


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Hi,


We have a situation where we want to send different DFFs to AR from subscription management and they are working fine for monthly billing schedule. In the moment we close a subscription line and create a Penalty invoice, the fields are no longer populated in AR.


Do you know why this could happened?


Thanks.


Andreea

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