What's new in Customer Journeys?

Connect and learn more! ×
What are the roles/privileges that enable internal conversations between help desk agents? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

What are the roles/privileges that enable internal conversations between help desk agents?

Received Response
13
Views
2
Comments

Summary:

Hello,


when I want to activate an internal conversation with a help desk agent the recipient "to" search tab doesn't work, it doesn't let me search for any person.


is this behavior due to a lack of privileges or roles?


Thanks

Gianfranco

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!