Unable to reconcile transactions due to bank account currency differing from ledger currency
We're unable to see an amount under System Transactions for a specific bank account in our Oracle System (screenshot below).
For quick context, the JPMC bank here is in Hong Kong, the primary ledger for this bank is HK... but the currency of this bank account is USD.
All exchange rates, dates, etc. for HKD to USD are already setup in Oracle.
We think the reason we're seeing blank amount is because our bank account is in USD currency but the primary ledger of that bank is HKD and a setup like that doesn't allow for multicurrency accounts. Possibly something in Oracle is not allowing it to read the rates for USD and HKD because bank account currency is different from ledger currency but the multi-currency accounting is not enabled (Oracle system won't allow us to enable multicurrency account)