Contact Information Passed through Syndicated Widget
We have a syndicated widget for chat that currently is creating all incoming chats as anonymous because we don't want to ask any questions before initiating the chat.
- The customer has to be logged into the site to access the chat widget
- We want to pass the customer email through to the syndicated chat
- This way the chats are NOT anonymous
How can we do this? Create a custom widget? Is there another way?
Any help would greatly appreciated...