What's new in Customer Journeys?

Connect and learn more! ×
Moving to Journeys - regression? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Moving to Journeys - regression?

Accepted answer


We are planning to move to journeys and would like to know if anyone experienced any regression when it comes to the data that was input into the solution, via checklist tasks [completed].

Content (please ensure you mask any confidential information):

While the documentation mentions that when moving to Journeys all existing assigned journeys appear on the Journeys page with the same status, the business users are concerned and would like extra confirmation that data/DoRs etc that were entered already in the system via the completed tasks, will not get lost. e.g for a manual task to upload a Marriage certificate, and posting it to DoR - the document should not create regression and have the document removed from DoR due to migration to Journey.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!