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Employee is unable to complete e-signature task of a checklist

Received Response
edited Feb 7, 2024 11:42AM in Journeys 4 comments


Content (please ensure you mask any confidential information):

We have configured a checklist with a e-signature task within it. We have configured a report to capture the e-signature details of the employee. But when user is trying to complete this task then the below mentioned error message is getting popped up.

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

Client received SOAP Fault from server : PublicReportService::generateReport failed: user: [email protected] does not have permission to run the report: /Custom/eTest/Notifications/Core HR/OnTest/Signature Report.xdo? Error occured during Report generation for the reportPath: /Custom/eTest/Notifications/Core HR/OnTest/Signature Report.xdo? with parameters P_SIGN_DATE=2024-02-07 P_SIGNER_NAME=Sai P_ALLOCATED_TASK_ID=300000968807294 _xf=pdf

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