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Monitoring OVI integrations

edited Jul 1, 2024 1:05PM in Integration

Summary:

Hi everyone,

Is there a way for customers to monitor the delivered vendor integrations in Oracle Fusion.

For example, we use the standard integration between DocuSign and Checklist(journey)Document 2486626.1 (oracle.com). We want to be able to monitor if this integration is working or not without waiting for end users to report issues.

If this was a custom integration, using OIC and such, we can monitor the outbound or inbound processes in OIC or and check the logs to ensure if each run is successful and take actions in case of a failure. However, for OVI integrations we do not have such an ability because they are plug and play. The intention here is to have a more proactive approach for resolving issues in vendor integrations with minimum disruptions and impact to end users. Any inputs or suggestions would be greatly appreciated.

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