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Is it possible to exclude deleted records from Incident Kiosks GET REST API? — Cloud Customer Connect
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Is it possible to exclude deleted records from Incident Kiosks GET REST API?

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edited Feb 15, 2024 1:27PM in HCM REST APIs 4 comments

Summary:

The "get all incidents" and "get all incident events" REST API return all the records, even those that have been removed by the user. However, there is no "Status" or "Deleted Flag" field accessible via REST API to identify whether the record has been deleted by the user and is no longer there (thus, it does not need to be considered).

Is there a way to exclude/filter deleted records from this API?

Content (please ensure you mask any confidential information):

The REST API is not very reliable if we can't know whether that record is deleted or not. It is not possible to apply logics or data filtering.

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