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How to create RMA without a reference Sales Invoice or Sales Order no. in Oracle Fusion?

in Order Management 10 comments

The user shall be able to create an RMA even without a reference Sales invoice and/or Sales Order number. This is for the items that have been delivered to the customers long ago and require to be returned but have no reference SI/SO numbers. After processing the RMA, the Accounting must be able to create a Credit Memo that will be applied for future billings.

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