What's new in Customer Journeys?

Connect and learn more! ×
Security and OTBI Agents — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Security and OTBI Agents



Hello everyone!

I've just started at a new company and have found out that internal policies mean we cannot use OTBI Agents at all (even to send reports without PII data). Specifically, there is a concern about TLS failures with the agents. If there is a failure in TLS connection, the report will still send and is not encrypted. I am interested in using OTBI agents to send to our webservers only.

There is a knowledge Doc ID 2539891.1 that covers this in more detail, but I still have more questions:

  1. If we send to our webserver only, can we reduce the probability of TLS failures by ensuring our own security certificates are up-to-date and system dates are correct on both ends?

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!