You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is there a hot key combination to 'Send' the message in the chat Compose text box?

Accepted answer
edited Apr 4, 2016 3:12PM in Communication Channels 1 comment


We've got reps who go into Wrap and then get a message prompting them that they are sending a message "You have indicated that you want to send a response, but did not enter a response." Trying to understand what is triggering the PROCEED_WITH_BLANK_RESP_MSG message, since the screen appears to be in the mode whereby the changes are being committed to the database and the keyboard should be effectively disabled.

Any have any idears?


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!