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Unable to authenticate IMAP for two-way email communication

in Recruiting, Opportunity Marketplace 2 comments

Summary: Unable to authenticate IMAP for two-way email communication.

Hello there. We are attempting to connect Oracle with our IMAP enabled mailbox for two-way email communication. We have followed the Azure AD app documentation set up and are still receiving a AUTHENTICATE failed (IRC-1590935) error message. Before submitting this to Oracle, the following has been confirmed:

  • Verified the Azure AD app has been created and given the IMAP.AccessAsApp permissions.
  • Verified the mailbox can be signed into.
  • Verified in PowerShell the Service Principle has been created and has the correct AppID and ServiceID.
  • Verified the mailbox listed above has given FullAccess rights to the Service Principal.
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