Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

No results using subject area Help Desk - HR Service Request Lifecycle

in Reporting and Analytics for HCM 2 comments

Summary:

I'm trying to create an analysis using  Help Desk - HR Service Request Lifecycle. In particular I need to see the data such as "Previous assignee resource id" or "previous status type" but anytime I open the results, it give me error or no result. even if I try to open one by one the criteria. Audit History is activated and process Execute Incremental Load of SR Audit Data for Reporting runned.

We implemented Redwood Help Desk.



Do you know if any previledge/role need?

Content (please ensure you mask any confidential information):

Help Desk Redwood

Version (include the version you are using, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!