You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

credit memo

Accepted answer

Experts - I will appreciate if you can help me with how a CM can be cancelled ?

Lets say a Customer asked for a credit due to a shortage of product. Client creates a service request in CX for a credit return order. The status in CX still shows the line is awaiting billing. Customer has called back to let us know they have now found the product. Credit memo needs to be cancelled. How to perform this ?


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!