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3-way PO matched invoice validated without hold - Confirm Receipt Flow

Accepted answer


Hi Expert,

We have situation where we are dealing with 3-way PO matched invoice where we first create invoice whose status moved to need revalidation with quantity hold and then we create receipt from confirm receipt workflow where requestor receive notification to receipt the Invoice.

Now sometime business face issue where Invoice got validated without putting any hold & payable team even make the payment for such invoice but there was no receipt created for such invoices by requestor. Latter business raise question that why we made payment without receipt.

We have setup the tolerance as - Received Percentage - 1%, Price Percentage - 1%, Total Amount - 10%.

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