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Redwood Knowledge Workflow Error

Summary:

Redwood Knowledge Workflow Error

Content (please ensure you mask any confidential information):

Hi All,

Has anyone able to use Redwood Knowledge Workflow successfully ?

I am trying with a simple step to review the knowledge article. I have followed below steps in configuration.

  1. I have added single step to review in Knowledge Workflow.
  2. Used Reference number of step in Data Security policy/role configuration,
  3. Attached role to reviewer.
  4. Author created new Article.

When I click on "Start a Workflow" I am getting below

  1. Error from Article Page

"Couldn't submit article to workflow

Contact your system administrator"


  1. Error from Authoring page

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