IDR invoice scanned incorrect BU and supplier despite it being on subject line
Summary:
We have a non-PO invoice that is coming in as our US BU and the incorrect supplier when we need it to appear as our Hong Kong BU with correct Hong Kong supplier. I've tried to add the exact HK BU name and exact supplier name to the subject line of the email when I send it to the test-workflow mailbox but its still not working and picking up the same incorrect supplier and BU. How I can get oracle to recognize the correct BU and correct supplier? This seemed to be an issue with OCR but thought this was
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