Notifications Not Being Sent When Service Requests Are Created or Updated in Help Desk — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Notifications Not Being Sent When Service Requests Are Created or Updated in Help Desk

Received Response
41
Views
4
Comments

Summary:

Users are not receiving notifications, when a Service Request is created and updated or when a Service Request is assigned to an agent. We have enabled browser notifications and email notifications in productivity tools but still not able to get notification.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!