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Rightnow Chat Implementation — Cloud Customer Connect
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Rightnow Chat Implementation

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edited Jun 8, 2016 4:01AM in Communication Channels 5 comments

Content

Am on a new RightNow implementation project that involves chat alone, so customers can chat with agents.

As a result there is no need to give customers access to the full customer portal ,

so Assuming the customer portal is https://rightnowtest.com

can I just give the customers this link instead https://rightnowtest.com/app/chat/chat_landing

or do I create a new widget for this.

then will need to customize the chat page

I just want the customers having just the image part not the full cp

Version

Service Cloud

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