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Invalid contact error during reprocess order management transactions

in Subscription Management 3 comments

Summary:


Content (please ensure you mask any confidential information):

1) Created and submitted a Sales order in OM Cloud UI

2) Tried to process order through Reprocess Order Management transactions, getting and error. The scheduled jobs completed successfully, however getting the below error in log file for Manage Subscriptions Using Order Management Transactions. Please suggest


Detail Message: oracle.jbo.AttrSetValException: JBO-OSS:::OSS_INVALID_CONTACT: <MESSAGE><NUMBER>OSS-6075016</NUMBER><TEXT>The party contact is invalid.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>

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