Error/Null message when generating Real Time statements

Summary:

A compensation manager is facing an error message when trying to generate real time statements in 'View Administration Reports'

Content (please ensure you mask any confidential information):

Hello,

I have two Compensation managers : the Compensation Manager A is managing the Compensation Plan A and he is able to use and generate letters using Generate real time statements functionality in 'View Administration Reports'.

In the other hand, the Compensation Manager B is responsible for Compensation Plan B, and when he wants to use and generate letters using Generate real time statements functionality, he gets an error message :

The Compensation managers have the same role regarding Compensation module.