Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Will a notification alert be sent to learner if they are also the course coordinator?

Summary:

Client has created multiple courses and associated ILT offerings. We have a custom alert that runs hourly and sends notification to learner once request is approved and they are enrolled into the offering.

Has worked in TEST environment previously throughout SIT and UAT, and same config in PROD. This is the first enrollment in PROD and failed.

Learner is showing as active in the Offering and Status = Not Started as date of Offering is 25 June 2024.

Noticed the person enrolling this time is also the course coordinator - is this why no alert triggered? Meets all other requirements and scheduled processes all running as required.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!