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IDR picking wrong supplier instead of avoid creating invoice

Received Response
edited Mar 7, 2024 3:08PM in Payables, Payments & Cash Management 2 comments

We have a few suppliers which are not registered in the system (one of the reasons might be that the registration process is going on for them and they have already sent the invoices for the services), and they send the invoices through IDR (Intelligent Document Recognition). Now IDR is picking a random supplier registered within the system and creating an invoice with it? Even though the two suppliers have no relation between them.

Is there any way we can stop these invoices to be created or maybe create an invoice with no supplier (with Invalid status) for such cases or probably a hold on such invoices that the suppliers don't match to what is there in pdf?

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